Failed To Play Test Tone On Windows 10? Here’s The Fix!

Usually, if there is an issue with sound, such as a cracking sound or hearing no sound at all, a test tone is played. But recently, loads of people have been facing issues with their Windows 10 operating system. One of the major issues is failed to play test tone, which may occur when testing your headphones or speakers. 

This kind of error hints that there is an underlying issue in the sound hardware and software.

This error could occur due to many possible issues, which include:

  1. The audio drivers could be outdated
  2. There could be some hardware issue
  3. Audio drivers, configurations, and files may be corrupted
  4. The sound settings may be incorrect
  5. There may be a glitch in the audio configuration

See Also: How To Adjust HDMI Screen Size On TV Windows 10

How To Solve It Failed To Play Test Tone In Windows 10?

Here are some ways how you can fix this issue of failed to play test tone: 

Reinstalling The Audio Drivers

  • Go to the device manager.
    open device manager
    Open Device Manager
  • Find and select ‘‘Sound, Video and game controllers” and click to expand it.
    click on sound, video and game controllers
    click on sound, video and game controllers
  • Select the audio device name, and tap on “uninstall.”
  • Click on “search new hardware,” which will install a new driver.


See Also : Fix HP Laptop Screen | 4 Easy Methods

Disabling All Audio Enhancements

  • Open “Control Panel” and then navigate to “Sound.”
    open sound in control panel
    Open Sound in control panel
  • In the “Playback” menu, click on “Speakers” and select “Properties” below
  • audio enhancement
    Audio enhancement

    Click on the “Enhancements” option and disable all the enhancements.

  • Select “Apply” and confirm by pressing the “Ok” button.
  • Check if the issue has been resolved

See also: Laptop Plugged In Not Charging | 6 Easy Solutions

Changing Your Speaker Settings

This issue of failed to play test tone is faced when the operating system is upgraded to Windows 10 :

  • If you are using a speaker system 5.1, you need to change the speaker settings to “Quadraphonic 5.1
  • Settings should fix the issue.

Using  A Sound Troubleshooter

  • Open the computer settings by pressing “Windows + I.”
  • Click on the “Update and Security” option.
    windows update and security
    Windows Update and Security
  • On the left menu, select the “Troubleshoot” option
  • Select the “Playing Audio” and run the Troubleshooter.
run troubleshooter
Run troubleshooter
  • The issue should be resolved after troubleshooting.

Restarting The Windows Audio Related Services

  • Open the Run box by pressing “Windows + R.”
    open run
    Open run
  • Type “services. msc” in the search box.
    run services.msc
    Run services.msc
  • Navigate to the ‘Windows Audio” and right-click on it
  • In the pop-up, select “Restart.”
  • This will make the audio service restart, and the issue should be resolved.

Running the System File Checker 

This method helps in searching up system files to solve failed to play test tone error :

  • Open the windows “Command Prompt.”
    sfc scannow
    sfc scannow
  • Type in “sfc/scannow” and press Enter
  • Wait for the scan to get completed.

Modifying The Sample Rate (i.e. Changing The Audio Format)

  • Open “Control Panel” and navigate to “Sound.”
    open sound in control panel
    Open Sound in control panel
  • In the “Playback” menu, click on “Speakers” and select “Properties” below
    properties in audio
    Properties in audio
  • Click on the “Advanced tab” under Properties
  • Change the sample rate, which should help to solve the problem of failed to play test tone.

See also: Audio Renderer Error | 4 Easy Fixes

Installing The HD Audio Device Driver

Install HD Audio device driver to counter failed to play test tone error :

  • Open the Device manager
  • Navigate to “Sound, Video and Game Controllers”
  • Right-click on it and then select the “Update Driver Software” option.
    update driver software
    Update Driver Software
  • After that, click on the first option- “Browse my computer for driver software.”
  • Choose the “Let me pick from a list of device drivers on my computer” option.
  • In the list, click on the “high definition audio device driver.” 
    check on high definition audio devices
    Check on High Definition Audio devices
  • Select “Next” and confirm by clicking on “Yes.”

This was a probable solution to failed to play test tone issue.

 Turning Off Exclusive Mode

  • Open “Control Panel” and then navigate to “Sound.”
  • In the “Playback” menu, click on “Speakers” and select “Properties” below
  • Go to the advanced settings. Under exclusive mode, choose “Allow applications to take exclusive control of this device.”
  • Select “apply” and click on “Ok” to confirm. 

If none of the above methods work to solve failed to play test tone, then

  • Open windows “Services.”
    open windows services
    Open Windows services
  • Navigate to the “Windows Audio”
    toggle to windows audio
    Toggle to Windows audio
  • Go to the “Log On” menu on top and select “this account.”
  • Select “Local service” and enter your password in it.
  • Check the audio endpoint builder whose log on must be a local system account.
  • When you restart the computer, the issue should be fixed.
restart your pc
Restart your PC

See Also: How to Fix the “No Audio Output Device Is Installed” Error on Windows 10


Here are few easy steps to fix failed to play test tone error. Hope this was helpful!

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