How To Recover Deleted Netflix Profile? 4 Methods

Have you ever lost a Netflix profile, carefully curated watchlist and personalised recommendations? Don’t panic! 

To recover a deleted Netflix profile, try logging out and back in, contacting Netflix through online chat or phone support, or seeking help in Netflix forums.

So, this guide explores effective methods to recover your deleted Netflix profile, ensuring you’re back to watching your favourites in no time.

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What Are The Netflix Profiles?

Netflix profiles are individual user accounts within a single Netflix subscription. Hence, each profile allows for a personalised viewing experience. Users get tailored recommendations based on their watch history. 

Separate watch lists mean everyone can keep track of their favourite shows and movies without mixing up preferences. For more details on managing your Netflix profiles and ensuring a smooth streaming experience, consider checking out how to log out of Netflix on different devices.

What Are The Common Reasons For Profile Deletion?

Profiles can be deleted accidentally or intentionally. So, common reasons include:

  • Accidental deletion by users or someone else with access to the account.
  • Intentional deletion when decluttering profiles or removing a user who is no longer sharing the account.
  • Technical glitches or errors within the Netflix platform.

How To Recover Netflix Profiles?

To recover deleted Netflix profiles, you can:

  • Log in and out of your Netflix account.
  • Contact Netflix through online chat support.
  • Use Netflix’s telephone support for direct assistance.
  • Seek solutions in Netflix forums and communities.
  • Use third-party software to recover locally saved videos.

How To Recover Deleted Netflix Profiles?

Here are the different methods to recover deleted Netflix profiles.

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Method 1: Logging In And Out

Logging out and returning to your Netflix account can refresh your profile list and restore a missing profile. Hence, follow these steps:

  1. Open Netflix: Go to the Netflix website or app.
  2. Sign Out: Click on your profile icon and select “Sign Out” from the dropdown menu.
  3. Wait A Moment: Wait a few seconds before proceeding to the next step.
  4. Sign In Again: Enter your login credentials and sign back into your account.
  5. Check Profiles: Look for the previously deleted profile. In some cases, this simple action can bring it back.

If this method doesn’t work, don’t worry. Hence, there are other steps you can take to recover your deleted Netflix profile.

Method 2: Online Live Chat Support

Netflix’s online chat support is a convenient way to get help with profile recovery. Here’s how to use it:

  1. Visit Netflix Help Center: Go to the Netflix website and scroll down to the bottom. Click on “Help Center.”
  2. Start A Live Chat: Look for the “Start Live Chat” option and click on it. Hence, you may need to sign in with your Netflix account.
  3. Explain Your Issue: Once connected with a support agent, explain that your profile has been deleted and you need assistance recovering it. For additional support options and troubleshooting steps, exploring resources like how to log out of Netflix on LG TV might offer some indirect help by refreshing your account’s connection to Netflix servers.
  4. Provide Details: The agent might ask for details like your account email, the name of the deleted profile, and when it was deleted.
  5. Follow Instructions: The support agent will guide you through the steps to try and recover your profile. So, follow their instructions carefully.

Method 3: Telephone Support

If you prefer speaking to someone directly, Netflix’s telephone support can help. Here’s how:

  1. Find The Toll-Free Number: Visit the Netflix Help Center and look for the “Call Us” option. Hence, you’ll find the toll-free number there.
  2. Make The Call: Dial the number and wait to be connected to a customer service representative.
  3. Explain Your Problem: Tell the representative that your Netflix profile has been deleted, and you need help recovering it.
  4. Provide Account Details: You may be asked to verify your account with details like your account email or payment information.
  5. Follow Guidance: The representative will provide steps to attempt profile recovery. So, follow their instructions closely.

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Method 4: Seeking Help From Forums

Netflix forums and online communities can be valuable resources for finding solutions to profile recovery. Hence, here’s how to use them:

  1. Search For Netflix Forums: Look for official Netflix forums or communities on platforms like Reddit.
  2. Browse Existing Threads: Check if someone posts about a similar issue and if there are any solutions.
  3. Create A New Post: If you can’t find an existing solution, create a new post detailing your problem. So, include information about your device, when the profile was deleted, and any steps you’ve tried.
  4. Engage With Responses: Respond to any suggestions or questions from other users. However, they might provide additional tips or solutions.

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How To Recover Netflix Local Saved Videos?

If you’ve lost locally saved Netflix videos along with your profile, third-party software like Wondershare Recoverit can help. Hence, here’s how:

  1. Download And Install: Download Wondershare Recoverit from its official website and install it on your computer.
  2. Select Location: Open the software and select where your Netflix videos are present.
  3. Start Scanning: Click “Start” to begin scanning for lost files.
  4. Preview And Recover: Once the scan is complete, several methods exist for videos. So, select the ones you want to recover and click “Recover.” For more insights into handling Netflix-related issues, such as when Netflix is not working on TV but works on phone, can provide additional troubleshooting methods for a variety of Netflix problems.


How do I recover a deleted profile on Netflix?

To recover a deleted Netflix profile, try logging in and out, contact Netflix support through chat or phone, or seek help in Netflix forums.

Can you undelete a Netflix profile?

Undeleting a Netflix profile directly is not possible, but contacting Netflix support or using forums may provide a solution.

What happens when you delete a profile on Netflix?

When you delete a profile on Netflix, you lose personalised recommendations, watch history, and saved preferences associated with that profile.

How long does Netflix keep deleted profiles?

Netflix does not specify how long deleted profiles are kept. Once deleted, recovery options are limited and may require support assistance.

Can I restore my Netflix viewing history?

Restoring your Netflix viewing history is not possible after deleting a profile. However, creating a new profile and rewatching content can rebuild your history.


Losing a Netflix profile can be frustrating, but several methods exist to attempt recovery. So, one strategy can bring your profile back: logging in and out, contacting Netflix support, seeking help in forums, or using third-party software. Don’t hesitate to try these methods and share your success stories to help others facing similar issues.

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