How To Troubleshoot Screen Mirroring Netflix With No Video?

Imagine settling in for a Netflix-watching session, only to face a blank screen during screen mirroring. Frustrating, right? 

To fix no video during Netflix screen mirroring, ensure HDCP compatibility, update the Netflix app and device firmware, and check Wi-Fi connectivity.

In this guide, we’ll solve standard screen mirroring issues with Netflix, ensuring a seamless viewing experience.

See Also: How To Fix Netflix Stuttering On The Windows 10? 4 Easy Ways

3 Common Issues With Screen Mirroring Netflix

Below are the common issues with screen mirroring Netflix:

  • HDCP Compatibility Problems: High-bandwidth Digital Content Protection (HDCP) is crucial for screen mirroring. Hence, it prevents piracy. You’ll see no video if your TV and device aren’t HDCP compliant. Ensure both are HDCP compatible for smooth streaming.
  • Wi-Fi Network And Connectivity: Successful screen mirroring needs both devices on the same Wi-Fi network. However, if they’re not, you’ll face connectivity issues. Check your Wi-Fi settings to ensure both are connected to the same network. For additional troubleshooting on connectivity issues, see roku screen mirroring not working fixed for insights that may apply broadly to network-related screen mirroring challenges.
  • Outdated Netflix App Or Device Firmware: Outdated apps or firmware can disrupt screen mirroring. If your Netflix app or device firmware is old, you might need help with problems. Regular updates are essential for a seamless experience.

See Also: Resolving Hulu Connection Error: A Step-By-Step Guide

What Are The Basic Troubleshooting Methods?

Here are the basic troubleshooting steps:

  • Restart Devices And Check Connections: A simple restart can fix many issues. Turn off your device and TV, then turn them back on. Also, check your HDMI cables. So, ensure they’re correctly connected for a stable connection.
  • Update Device And Netflix App: Keep your device’s operating system and Netflix app updated. Hence, these updates often include fixes for screen mirroring issues. Check for updates regularly and install them promptly.
  • Resolving HDCP Compatibility: Check your TV and device manuals to ensure HDCP compatibility. They should state if they support HDCP. If you need more clarification, contact the manufacturer. Use an HDCP-compliant HDMI cable for connection.
  • Enhancing Wi-Fi Connectivity: For better screen mirroring, position your router centrally. Avoid obstacles that weaken the signal. If needed, consider upgrading to a faster internet plan or a more powerful router.
  • Clearing Netflix App Cache And Data: Clear the Netflix app cache and data to resolve black screen issues. Go to your device’s settings, find the Netflix app, and select “Clear Cache” and “Clear Data.” Hence, this step can be particularly useful if you’re encountering persistent issues, akin to scenarios where Netflix won’t cast to Chromecast, suggesting a broader problem with the app’s data handling.
  • Checking For Netflix Server Issues: If you suspect a Netflix server issue, visit the Netflix Help Center or check their social media for updates. So, server problems are usually fixed quickly by Netflix.
  • Alternative Viewing Options: If screen mirroring continues to be problematic, consider alternatives like smart TVs, entertainment boxes, or gaming consoles. So, these devices often provide a more stable and integrated Netflix experience. For further reading on enhancing your streaming setup, explore how to adjust HDMI screen size on TV from Windows 10, which could improve your overall viewing experience.

See Also: What Is Netflix Error Code 2.0? Complete Guide


Why is my Netflix screen mirroring not working?

Ensure both devices are HDCP compliant, on the same Wi-Fi network, and have updated Netflix apps and firmware.

How do I fix HDCP compatibility issues for screen mirroring?

Check your TV and device manuals for HDCP support and use an HDCP-compliant HDMI cable.

Why is the video quality poor when screen mirroring Netflix?

Improve Wi-Fi connectivity by positioning your router centrally and removing obstacles, or consider upgrading your internet plan.

What should I do if I see a black screen while mirroring Netflix?

Clear your device's Netflix app cache and data to resolve this issue.

Are there alternatives to screen mirroring for watching Netflix?

Smart TVs, entertainment boxes, or gaming consoles can provide a more stable and integrated viewing experience.


You can overcome screen mirroring issues with Netflix by following the solutions provided. Whether resolving HDCP compatibility, enhancing Wi-Fi connectivity, or exploring alternative viewing options, these steps will help ensure an uninterrupted Netflix experience.

See Also: How To Fix ‘Netflix App Not Working?’ 5 Ways

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