Troubleshooting Guide: Resolving This Site Cannot Be Reached In Google Chrome

Imagine this: You’re in the middle of an important task, browsing through Google Chrome, and suddenly, you’re confronted with the dreaded message, ‘This site cannot be reached in Google Chrome.‘ It’s not just a minor inconvenience; it’s a roadblock in your productivity highway, a source of frustration that disrupts your flow. Hence, why does this happen just when you need things to work smoothly? The annoyance of repeatedly trying to access a site, only to be met with failure, can be maddening.

To fix this error in Chrome, clear your browser cache, reset the TCP/IP stack, renew DNS settings, check your internet connection, disable any VPNs or proxy settings, and ensure to update Chrome. These steps address common causes like connectivity issues and misconfigured network settings.

But fear not, this common issue, as irritating as it is, has a range of straightforward solutions. Hence, we’re about to dive into simple, effective fixes that will not only help you overcome ‘This site cannot be reached in Google Chrome‘ barrier but also equip you with the knowledge to prevent future occurrences. Say goodbye to disrupted browsing and hello to seamless internet access.

See Also: Top 10 Fixes For Network Change Detected Error

Understanding The Error

Encountering ‘This site cannot be reached in Google Chrome‘ isn’t just a random mishap; it’s a symptom of deeper issues within your network or browser settings. Let’s break down what this error really means and the potential causes behind it.

At its core, this error message is Chrome’s way of telling you that it’s unable to establish a connection to the website you’re trying to access. Think of it like trying to make a phone call and constantly getting a ‘line busy’ signal. Hence, it’s Chrome’s SOS signal, an indication that something is blocking its path to the website.

How to fix this site can’t be reached? Several factors could lead to this blockade:

  • Network Connectivity Issues: The most straightforward cause. It could be as simple as an unstable Wi-Fi connection or as complex as ISP-related problems.
  • DNS Server Inconsistencies: DNS, the internet’s phonebook, can sometimes fail to translate website names into IP addresses, leading to connection failures.
  • Misconfigured Network Settings: Incorrectly set up network configurations can lead Chrome down the wrong path, so to speak, preventing it from reaching the desired website.
  • Outdated Or Corrupted Browser Cache: An outdated cache can store old, incorrect data about a website, causing connection issues when trying to access updated versions of the site.
  • Interference From Extensions Or Firewalls: Sometimes, browser extensions or firewalls act like overzealous gatekeepers, mistakenly blocking access to certain websites. For more information on managing firewall settings and their impact on browser access, you might find our article on firewall configuration helpful.

Understanding these causes is the first step in troubleshooting this error. Each potential cause points towards a specific solution, guiding you towards restoring Chrome’s ability to connect you to the digital world.

Clear Chrome Cache, History, And Cookies

Clearing your Chrome browsing data, including cache, history, and cookies, is often akin to giving your browser a fresh start. This step is crucial as accumulated data can sometimes lead to issues. Let’s dive into why this is important and how to do it. However, here is the importance of clearing browsing data:

  • Prevents Loading Outdated Data: Cached data can cause Chrome to load outdated versions of websites, leading to connection errors.
  • Resolves Conflicts: Cookies and history might contain old or conflicting information that interferes with Chrome’s ability to access certain sites.
  • Enhances Browser Performance: Regularly clearing your cache and cookies can improve Chrome’s speed and responsiveness.

Here is the step-by-step guide to clear Chrome’s cache, cookies, and history to fix ‘This site cannot be reached in Google Chrome‘:

  1. Open Chrome Settings: Click the three dots in Chrome and select “Settings”.
  2. Navigate To Privacy And Security: In the Settings menu, find and click on “Privacy and Security”.
  3. Clear Browsing Data: Select “Clear browsing data”. A box will appear, giving you options on what to clear and the time range. You’ll see options for cookies, cached images and files, and browsing history. For more insights on how this affects browser performance and connectivity, check out our detailed guide on enhancing browser performance.
  4. Choose Time Range And Data Types: For a thorough clean, select “All time” as the time range. 
  5. Clear The Data: Click on “Clear data”. This will remove your selected browsing data from Chrome.
  6. Restart Chrome: After clearing the data, close and reopen Chrome for the changes to take effect.

It’s a simple yet effective way to ensure that Chrome is functioning optimally, providing you with a smoother browsing experience as site can’t be reached.

Reset Chrome Settings

Resetting Chrome settings can often be a silver bullet in resolving the error. Hence, this process restores Chrome to its original state, akin to turning back the clock to a time when everything worked seamlessly. It’s particularly effective when misconfigured settings or extensions are the culprits. For more detailed instructions and implications of resetting Chrome settings, our comprehensive article on resetting browser settings provides valuable insights.

Here are the steps to reset chrome settings without losing essential data and fix ‘This site cannot be reached in Google Chrome‘ error:

  1. Open Chrome Settings: Click the three vertical dots, then select “Settings”.
  2. Navigate To Advanced Settings: Scroll down in the Settings menu and click on “Advanced” to expand additional options.
  3. Reset Settings: Find the “Reset and clean up” section. 
  4. Understand The Implications: Note that this action will not clear your bookmarks, history, and saved passwords.
  5. Confirm The Reset: Click on “Reset settings” to proceed. Hence, Chrome will then reset to its default configuration.
  6. Restart Chrome: Close and reopen Chrome to ensure the reset takes effect.

This process doesn’t erase your personal data like bookmarks and passwords, making it a safe and effective troubleshooting step. However, it targets problematic configurations and extensions, potentially resolving the error without significant data loss. Hence, resetting Chrome can often be the key to unlocking a smooth browsing experience, freeing you from the shackles of persistent connectivity issues as with Google Chrome this site cannot be reached.

Changing Your DNS Settings

DNS, or Domain Name System, is the backbone of your internet browsing experience, often described as the internet’s phone book. It translates human-readable website names (like into machine-readable IP addresses. Think of it as a translator that turns words into numbers so your browser can understand where to go. For a deeper understanding of how DNS settings affect internet connectivity, consider reading our in-depth article on DNS server issues and solutions.

If there’s an issue with the DNS server you’re using (usually provided by your ISP), it can lead to errors. Here are steps to change IPv4 DNS address to Google or OpenDNS:

  1. Access Network Connections: Right-click on the network icon in your taskbar and select “Network and Internet settings”. Click on “Change adapter options”.
  2. Open Properties: Right-click on your active network connection (Wi-Fi or Ethernet) and select “Properties”.
  3. Modify IPv4 Settings: Scroll to ‘Internet Protocol Version 4 (TCP/IPv4)’ and click “Properties”.
  4. Enter New DNS Addresses: Select “Use the following DNS server addresses”. For OpenDNS, use and
  5. Save And Test: Click “OK” to save changes. Restart your browser and test the connectivity to see if the issue resolves.

See Also: Fix Google Chrome Won’t Open Issues | Top 4 Working Methods

Restarting DNS Client Service

The DNS Client service, also known as the ‘dnscache’ service, plays a pivotal role in your internet browsing experience. It’s responsible for caching DNS resolutions, meaning it remembers the IP addresses of websites you’ve visited. Hence, this memory function allows for quicker access to these sites on subsequent visits. It reduces the need to repeatedly query the DNS server. Here is the detailed process to restart DNS client service as this site can’t be reached Chrome:

  1. Open Services Manager: Press Windows + R to open the Run dialog, type services.msc, and press Enter. This brings up the Services Manager, where you can manage various system services.
  2. Locate DNS Client Service: In the Services list, scroll down to find the “DNS Client” service.
  3. Restart The Service: Right-click on “DNS Client” and select “Restart”.

Using VPN For Restricted Sites

A VPN, or Virtual Private Network, becomes your digital passport when you encounter websites that are geographically restricted or censored. To learn more about how VPNs work and their benefits, take a look at our comprehensive guide on using VPNs for internet access. It’s particularly useful in scenarios where specific content is not available in your region or when you’re trying to access the internet in a heavily censored area. Hence, here is when and why to use a VPN:

  1. Bypass Geographical Restrictions: If a website says it’s not available in your country, a VPN can help. However, by connecting to a server in a different location, it can make it appear as if you’re browsing from there.
  2. Access Censored Content: In regions with strict internet censorship, VPNs can provide access to a free and open internet by bypassing government restrictions.

Disabling Chrome Extensions

Extensions in Chrome are like the various tools in a Swiss Army knife, each adding a unique functionality or feature to your browsing experience. Hence, here are the method to Disable Extensions and Identify Problematic Ones as Chrome site can’t be reached:

  • Open Chrome Extensions Page: Click the three dots in the upper-right corner of Chrome, hover over “More tools,” and click “Extensions.” This opens a page where all your extensions are present.
  • Disable Extensions: To disable an extension, toggle the switch at the lower-right corner of the extension box to the off position. This turns off the extension without removing it.
  • Identify Problematic Extensions: Disable all extensions initially. Then, re-enable them one at a time and check if the error reappears. This method helps isolate the extension causing the issue.
  • Remove Or Update The Troublesome Extension: Once you identify the problematic extension, consider removing it or checking for an update that might fix the issue.
  • Restart Chrome: After making changes to your extensions, restart Chrome to ensure the changes take effect.

Disabling problematic extensions is like tuning an orchestra; each instrument (extension) must work in harmony for a flawless performance. By methodically identifying and managing extensions, you can ensure they enhance rather than hinder your browsing experience, maintaining the delicate balance between functionality and simplicity.

See Also: Fix: Discord Screen Share No Audio In Chrome


How to fix a website that is inaccessible?

Identify the problem source such as coding errors, server issues, or broken links. Implement solutions compliant with WCAG and other accessibility requirements, and test the website across various browsers and platforms for optimal performance and user experience .

Why can't I reach some sites?

Inability to access certain sites may be due to DNS issues, firewall/security settings, internet connection problems, server issues of the website, geographical restrictions, or website maintenance .

How do I eliminate the DNS cache in Chrome?

To do so, enter chrome://net-internals/#dns in Chrome’s address bar and click 'Clear host cache'. This action can resolve access issues but might temporarily slow down browsing as DNS records for visited sites will be re-fetched .

How can I delete my cookies and cache?

In most browsers, including Chrome, go to the settings or preferences page, then to the security or privacy section. From there, choose options to delete browsing history, typically including cookies and cached files. Select 'Clear data' after making your choices to remove selected data .

What steps can I take if Chrome cannot reach a site?

Try clearing Chrome’s cache and cookies, resetting network settings, checking your internet connection, disabling VPNs or firewalls, updating Chrome, and using a different DNS server like Google DNS or OpenDNS.


Navigating through the ‘This site cannot be reached in Google Chrome‘ can feel like a daunting task, but with the right solutions, it becomes a manageable challenge. Hence, we’ve explored a variety of fixes, from clearing Chrome’s cache, history, and cookies, resetting its settings, to altering DNS configurations. We also dived into restarting the DNS Client service, using a VPN for restricted sites, disabling Chrome extensions, and conducting thorough malware scans. Additionally, we covered more technical approaches like flushing the DNS cache, resetting TCP/IP settings, reinstalling Chrome. Hence, updating it alongside network drivers, and the simple yet sometimes effective reboot of your router.

Each method targets a different potential cause, so it’s advisable to try multiple solutions to find the one that works for your specific situation. By methodically working through these strategies, you’re likely to find the solution. Hence, it clears the path to a smooth and error-free browsing experience in Chrome.

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