How To Fix Netflix Wont Load Past 20? 5 Fixes

Have you ever been stuck at the dreaded 20% loading screen as Netflix wont load past 20? You’re not alone. 

If Netflix won’t load past 20%, check your internet connection, restart your device, clear the app’s cache, update the Netflix app, and try again. If the issue persists, contact Netflix support for further assistance. For more insights on Netflix issues, consider reading about why Netflix might be slow on Roku, which could shed light on your problem.

This article is your lifesaver, packed with tried-and-tested solutions to get you back to indulge-watching in no time.

See Also: What Is Netflix Error Code 2.0? Complete Guide

What Is Netflix Not Loading Past 20% Issue?

Netflix loading past 20% is a common issue. So, it’s usually due to:

  • Slow Internet Connection: Your Wi-Fi or Ethernet might be too slow.
  • Network Congestion: Too many devices on the same network can cause delays.
  • Outdated App: An old version of the Netflix app might have bugs.
  • Device Issues: Problems with your streaming device can also cause this error.

Understanding these reasons can help you find the right solution. However, if the problem persists, learn how to fix Netflix stuttering on Windows 10, as it might offer a solution.

5 Fixes As Netflix Wont Load Past 20

Here are the solutions to this particular issue.

Checking Network And Connection

A stable connection is critical to smooth streaming. Here’s what to do:

  • Check Internet Speed: Use a speed test to ensure your connection is fast enough for Netflix.
  • Restart Router: Unplug your router, wait a minute, then plug it back in. Hence, this can refresh your connection.
  • Limit Device Use: Too many devices on the same network can keep it from keeping from slowing down. Hence, try disconnecting some. For additional guidance, explore how to fix Netflix error UI3012, which could be related to your network issues.

Restarting And Refreshing Devices

Sometimes, the device itself is the issue. Here’s how to restart different devices:

  • Smart TVs: Unplug the TV, wait a minute, then plug it back in. Hence, turn it on and try Netflix again.
  • Mobile Devices: Hold down the power button, then swipe to turn off. So, turn it back on and open Netflix.
  • Gaming Consoles: Press and hold the power button for Xbox until it turns off. Select “Power” from the menu for PlayStation for PlayStation and choose “Restart.” So, turn it back on and launch Netflix.

See Also: How To Fix Netflix Loading Slowly Error? 

Optimizing Wi-Fi Signal

Improving your Wi-Fi signal can enhance streaming quality. Hence, here’s how:

  • Position Router: Place your router in a central, open location.
  • Reduce Interference: Keep your router away from other electronics and metal objects.
  • Update Router Firmware: Check your router’s settings for firmware updates.

Clearing Cache And Data

Clearing the cache can fix loading issues. Hence, here’s what to do:

  • Smart TVs: Go to Settings > Apps > Netflix > Clear Cache/Data.
  • Mobile Devices: Go to Settings > Apps > Netflix > Storage > Clear Cache/Clear Data.

Updating The Netflix App And Device Firmware

Now, keeping your app and device updated can prevent many issues:

  • Netflix App: Open your app store, find Netflix, and tap “Update” if available.
  • Device Firmware: Check your device’s settings for system updates and install any available updates.

See Also: Driver WudfRd Failed to Load : 5 Ways to Fix It

Alternative Solutions For Netflix Not Loading

If essential solutions don’t work, try these:

  • Modify DNS Settings: Changing your DNS settings can improve speed and reliability. Check your device’s instructions for how to do this.
  • Reinstall Netflix App: Sometimes, a fresh install can fix issues. Delete the app and download it again from the app store.
  • Check Netflix Server Status: Visit the Netflix website or a service like DownDetector to see if there are any known server issues. Hence, for more detailed troubleshooting, check out our guide on how to log out of Netflix on LG TV, which could help refresh your account’s connection to the service.

If you’ve tried everything and Netflix still will load up to 20%, it’s time to call for help. Hence, contact Netflix support or your internet service provider for app-related issues or if you suspect a connection problem.

See Also: How To Fix “Error Loading Player No Playable Sources Found”


Why does my Netflix keep stopping at 20%?

This usually indicates a network or connection issue. Check your internet speed and restart your router.

How do I fix Netflix if it won't load past 20%?

Restart your device, check your internet connection, clear the Netflix app cache, and update the app.

Can a slow internet connection cause Netflix to freeze?

Yes, a slow or unstable connection can lead to buffering and freezing issues on Netflix.

Why is my Netflix not loading on my smart TV?

Ensure your TV's firmware and the Netflix app are up to date. Restart your TV and router.

What should I do if Netflix won't load on my mobile device?

Restart your device, update the Netflix app, clear cache, and check your internet connection.


Getting stuck at the 20% loading mark on Netflix is frustrating but usually fixable. Hence, start with basic troubleshooting, like checking your connection and restarting devices. If that doesn’t work, move on to more advanced solutions. And remember, support is always there if you need it.

See Also: How To Fix ‘Netflix App Not Working?’ 5 Ways

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