What Is Netflix Error Code 17377? Complete Guide

Picture this: You’re about to dive into your favorite Netflix show, but instead, you’re met with the dreaded Netflix error code 17377. Annoying, isn’t it? 

Netflix error code 17377 typically indicates data storage issues, device compatibility problems, or internet connection troubles, leading to streaming disruptions.

This guide is vital to unlocking a smooth, uninterrupted streaming experience, leaving error 17377 in the dust. So, for more insights on resolving streaming issues, check out how to fix the Netflix stuttering on Windows 10.

See Also: 4 Reasons: What Does The Blue Dot On Apple TV Mean?

What Are The Causes Of Netflix Error Code 17377?

Data storage issues on the device can trigger error 17377. If your device’s storage is complete or there are corrupted files, Netflix might not function properly.

Compatibility problems with the device or app version are another culprit. Hence, outdated Netflix apps or incompatible devices can lead to streaming errors.

Internet connection problems are a common cause. So, a slow or unstable connection can disrupt your Netflix experience, causing error 17377. To enhance your streaming experience, see our guide on why Netflix is so slow on Roku and how to improve it.

What Are The Initial Troubleshooting Steps?

First, check your internet connection stability and speed. Hence, a weak signal or slow speed can be the root of the problem. Next, ensure device compatibility with Netflix. Some older devices may not support the latest Netflix updates.

Update the Netflix app to the latest version. Outdated apps can lead to various streaming issues, including error 17377. Finally, restart your device and router to refresh the connection. Hence, this simple step often resolves temporary glitches. 

See Also: How To Fix ‘Netflix App Not Working?’ 5 Ways

What Are The Troubleshooting Methods Of Netflix Error Code?

Here are the troubleshooting methods of the Netflix Error Code.

  • Clear Netflix App Cache And Data: Over time, your app’s cache can get cluttered. Clearing it can fix errors like 17377. Go to your device’s settings, find the Netflix app, and clear its cache and data. If you’re encountering more issues with Netflix, like Netflix lagging, visit this article for solutions: Netflix lagging.
  • Reset Netflix App Settings Or Reinstall The App: Sometimes, a fresh start is what you need. Hence, try resetting the app’s settings to default. If that doesn’t work, uninstall and reinstall the Netflix app from your app store.
  • Check For And Remove Malware Or Viruses: Malware can affect your apps. So, run a scan using your device’s antivirus software. If it finds anything, remove it and see if that fixes the error.
  • Disable Conflicting Browser Extensions Or Add-Ons: If you’re watching Netflix on a browser, extensions can cause problems. Hence, try disabling them individually to see if any are causing the error.

See Also: Solving The Airpods Won’t Connect To Mac Issue: Effective Tips

What Are The Device-Specific Fixes?

Here are the device-specific fixes:

  • For Apple TV: Update your Apple TV to the latest software version. So, go to Settings > System > Software Updates and select “Update Software.”
  • For Android And iOS Devices: Reinstall the Netflix app. First, uninstall it from your device, then download it again from the Google Play Store or App Store. Also, clear the app’s cache by going to your device’s settings, finding the Netflix app, and selecting “Clear Cache.” Additionally, if you’re having trouble logging out of Netflix on your device, this guide on how to log out of Netflix on LG TV might help.

See Also: What Is Netflix Error Code 2.0? Complete Guide


What causes Netflix error code 17377?

Error code 17377 usually arises from data storage issues on your device, compatibility problems with the app or device, and internet connection troubles.

How can I fix Netflix error code 17377 on my Apple TV?

Update your Apple TV to the latest software version and restart the device. If the issue persists, try reinstalling the Netflix app.

Can clearing the cache resolve Netflix error code 17377 on Android or iOS devices?

Clearing the Netflix app cache on your Android or iOS device can often fix error code 17377 by removing corrupted data.

Should I check my internet connection if I encounter error code 17377 on Netflix?

Absolutely! A stable and fast internet connection is crucial for streaming Netflix without errors. Conduct an internet speed test to ensure your connection is sufficient.

What should I do if none of the troubleshooting steps fix error code 17377?

If you've tried all the solutions and still face the error, it's best to contact Netflix support for further assistance.


We’ve covered various solutions to tackle Netflix error code 17377, from checking internet connectivity to device-specific fixes. Remember to follow these steps carefully for the best chance of success. However, if you’re still facing issues, don’t hesitate to contact Netflix support for further assistance. Happy streaming!

See Also: Understanding And Resolving Error Code 43

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