Fix: We Couldn’t Complete The Updates Undoing Changes

So, you got a Windows update. Naturally, updates are meant for the wellbeing of your PC, and you install them. But sometimes, these updates usually cause some problems and troubles during and after the process is complete. Today, we’re going to address one of such problems, which is about “We couldn’t complete the updates undoing changes.” 

So, to start things off, ‘we couldn’t complete the updates’ usually occurs during and after the update fails to install or during the first restart after installing updates. The causes could be anything from lack of space on the disk drive, interruption of updates midway, and corrupted system files. When you encounter this error, it usually continues to loop on and on without an end, ultimately restricting access to your computer.

See also: Computer Restarts Randomly on Windows 10 [SOLVED]

Fixes For We Couldn’t Complete The Updates Undoing Changes

Here are a few solutions to ‘we couldn’t complete the updates undoing changes’.

See Also: How To Change Google Drive Folder Location | Complete Guide

Restore your system

Once you’ve encountered this issue already, it should give you an option to troubleshoot via WinRE.

system restore we couldn't complete the updates undoing changes
system restore

Click on troubleshoot, and in the WinRE interface, click on the “System Restore” option. 

After that, a window appears saying “Restore System Files and Settings.” Click on next, and it will display a list of your computer’s recent restore points.

restore points we couldn't complete the updates undoing changes
Restore points

Choose one restore point and click Next. 

restore points
Restore points

Verify the selected restore point and click on Finish.


After this, should restore your computer to the selected date and the ‘we couldn’t complete the updates undoing changes don’t turn off your computer’ should solve.

Startup Repair

Startup Repair is the diagnostic tool offered by Windows, which can also help you when you can’t log into your computer. Since this issue can arise from corrupted files in your system, Startup Repair can help you in such a case.


The Startup Repair option is available on the WinRE interface. Just click on Startup Repair under advanced options.

advanced optiions
Advanced options

The whole process is automatic but is time-consuming. So, you must be patient until the whole process is done, although it might take you longer than one hour sometimes.

startup repair we couldn't complete the updates undoing changes
Startup repair

The ‘we couldn’t complete the updates undoing changes’ bug should solve.

Run A Few Scans

Windows offers the option to run scans manually via the command prompt. They’re called SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans. First, click on the command prompt option under advanced settings in WinRE. 

And in the command prompt, for an SFC scan, type “sfc/scannow” command and press enter. The scan will take some time because it checks for corrupted files using a cached copy. If the problem persists, then you can try the DISM scan.

sfc we couldn't complete the updates undoing changes

To run a DISM scan, click on the command prompt option, and in it, type “DISM/Online/Cleanup-Image/Restore Health” command and press enter.

DISM we couldn't complete the updates undoing changes

Restart the system and verify if the ‘windows 10 couldn’t complete the updates’ issue persists. 

Get Rid Of The Software Distribution Folder

The Windows update files are usually stored under the Software Distribution Folder until they’re completely downloaded. Deleting this folder might solve your problem, but to delete this folder, you must boot your system to Safe Mode. To do that, after you click on Advanced Settings in WinRE, click on Restart. 

You should be able to see a few function keys now. Click-on the F4 key on your keyboard to activate Safe Mode. Now, Windows should boot into Safe Mode. But, to delete the folder, you must disable a few Windows services. For this, you must use an elevated command prompt, which allows you to run your commands as an administrator. 

softwareDistribution we couldn't complete the updates undoing changes
Software distribution

To disable these services, enter these commands one after the other: 

  • net stop wuauserv
  • net stop bits
  • Then type, net stop cryptSvc
  • net stop msiserver

After running these commands, you can navigate to the Software Distribution file in C Drive and delete all of its contents. Verify if the ‘windows update undoing changes’ is still present or not.

See also: The Application Was Unable To Start Correctly (0xc0000142) | How to Fix

Turn On The App Readiness Service

App Readiness Service is required for performing Windows Updates, and turning it on has sometimes helped sort this issue out. And, this can also be performed in Safe Mode.

app readiness we couldn't complete the updates undoing changes
app readiness

 First, go to your Run box and type “services.msc” to turn the service on. And access App Readiness Service’s properties by double-clicking on it. Set the Startup Service to “Automatic,” and click start to enable. Finally, apply these settings and click OK and close the window and check if the ‘we couldn’t complete the updates undoing changes’, is still present.  

Disable Automatic Updates From Windows

Preventing Automatic Updates from Windows sometimes can also prevent the problem. Still, it is better to disable updates because Windows Updates are quite necessary. If nothing works, disabling them might help you regain access to your computer.

disable automatic updates we couldn't complete the updates undoing changes
Disable automatic updates

To disable Automatic Updates, open the Services window from the Run box, and in it, once again type “services.msc” and press Enter. Then, go to Windows Updates and double click on Properties. Disable the Startup Type by choosing the Disabled option and click on Stop if this service is running. After that, don’t forget to click on Apply and then OK to apply those settings and close the window. Check if the ‘windows couldn’t complete updates’ issue persists.

See also: Fix Windows 10 File Explorer Won’t Open Issue | 5 Working Methods


And these are a few methods listed to help you resolve the issue we couldn’t complete the updates undoing changes. Thank You for reading this, and I hope this has helped you all. Have a nice day! 

See also: How to Repair Ubuntu Easily | Solve Ubuntu Won’t Boot Problem


Leave a Comment